Expo highlight Telekom: Business GPT in administration

Public administration is faced with the challenge of constantly improving efficiency and service quality while at the same time reducing costs and complying with legal requirements. Artificial intelligence (AI) offers numerous opportunities to automate processes, optimise data analyses and thus process citizens' enquiries faster and more precisely.

It is crucial for those responsible for public administration in cities, municipalities and federal states to recognise the potential of AI and make targeted use of it. However, this also requires an examination of the legal, technical and organisational hurdles associated with the implementation of AI technologies.

Business GPT is a customised generative AI solution developed specifically for companies and institutions in the public sector. Business GPT combines state-of-the-art AI technology with high data protection and security standards. In this blog article, we highlight the most important use cases and challenges of generative AI in public administration and show how our Business GPT solution can help to deploy AI securely and sustainably.

Use cases and opportunities for Business GPT in public administration

- Improvement management: Business GPT can analyse feedback from citizens and help to identify suggestions for improvement and develop new services and programmes that meet the needs of the public.
- Human resources and recruitment: Business GPT can serve as a screening tool for applicants to speed up and simplify the selection process by initially screening applications and answering basic questions.

German Telekom
Berlin, Germany
Hall 27, Booth 201
Contact: Dorota Breme
Phone: +49 151 14 28 29 96
E-mail: dorota.breme@telekom.de
Internet: https://public.telekom.de